Connect at Your Library

Public computers, Wi-Fi connections, printing, and more are available throughout the county. 

Internet AccessInternet Policies

Accessing the Internet

• Our library systems uses the Smart Access Management (SAM) computer management software on public computers. This is a self-service system that turns your library card into a combination login pass to access the internet and debit card to pay for printing. 
• In order to use library computers with SAM, a valid library card in good standing is required (no account blocks). 
• Maryland residents may apply for a library card or may register a valid library card from another Maryland library system. Out-of-state library visitors must present valid photo ID to be issued a visitor’s pass, a temporary ID for logging in usable for that day only.
• Users with a new library card will have to set their pin. Enter your card number (no spaces) into the Welcome Screen, then enter the password pin you would like to use. Re-type your pin into the pop-up box to confirm. This will be the pin you use every time you log on.

If all of the computers are in use, please see library staff about signing up for the next available computer.

To access the internet via Wi-Fi connection, find the "Patron" network and agree to the terms of service in your device browser. If you have trouble connecting, please see library staff. 

Time Limits

To ensure everyone has an opportunity to use this service, computer time limits are as follows:

Time on the computers may be extended if no others are waiting. 

There is no time limit on Wi-Fi connectivity, though you may need to accept the terms for logging in again from your browser after being connected for several hours. 

Printing

You can print on 8.5x11 printer paper at your library for a small fee. You can pay library staff in cash or add money directly to your library card in the SAM system prior to printing. Some locations may have a Print Release Station that require confirmation prior to releasing print jobs. 

• Black and White: 15¢ per page
• Color: 50¢ per page

See the Printing Instructions attached below for a step-by-step guide on adding money to your library card and more. 

Wireless printers may be available at some locations. Call your branch library about availability.

Internet Use Policies

Washington County Free Library provides for the information and life long learning needs of our community. The Library recognizes that the Internet can enable citizens to access information from around the globe, and therefore has made a commitment to provide free Internet access to all Washington County citizens. The Internet enables the Library to provide a wealth of information services that goes beyond its traditional collection and resources and which would be too extensive and costly to acquire in print format.

Like all Library resources, the Web Access terminals must be shared and used in a manner which respects the rights of others. Public terminals may be used for any purpose except for those prohibited below. In Hagerstown, there is a 4 hour time limit on computer terminals. Users may log-on as many times as they want until the 4 hour time limit is reached. If the computers are full, users will be limited to 1 hour sessions, but may use the remainder of their time later in the day. In the County Branches, users are limited to 1 hour, but time may be extended at the discretion of staff if there is nobody waiting.

The Internet is a global network of networks operated by a variety of providers and creators. The Library has no control over the resources these entities make available to Internet users.

Before you access the Internet at WCFL, you should be aware:

• Not all sources on the Internet have information that is accurate, complete, current, legal or philosophically acceptable to all citizens.
• The Library is unable to monitor or control the content of the materials on the Internet, which change rapidly and unpredictably.
• Parents and guardians of children under the age of 18 are responsible for their children's use of the Internet. The Library urges parents to have frank, open and frequent discussions with their children concerning what they consider proper use of the Internet.
• Activities which disrupt the Library or its network are prohibited.
• Viewing of pages which display graphic sexual content or nudity is inappropriate for a public and open environment and is prohibited.
• The Web Access computer equipment and software must be used as installed. Attempts to reconfigure the system, install new software or run personal software are prohibited.
• Printing is available using a print management system. There is a cost for printing. Duplication of certain materials may be prohibited under U. S. Copyright laws.
• Downloading is permitted.

Violation of these rules and procedures will result in loss of Web Access privileges.

Attempts to sabotage, mutilate, or injure Library owned software or equipment are strictly prohibited under the Annotated Code of Maryland, 23-408.